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TERMS & CONDITIONS

TERMS & CONDITIONS

Photo Booth T&C

Photo booth Terms and Conditions of Hire

 

Definition

The “Client” means the persons, organisation or company booking a service from “Cocoa& Bows”.

Booking

1.1  All equipment remains the property of Cocoa & Bows at all times, unless the item is edible or perishable (such as balloons or sweets etc).

1.2  By placing an order with Cocoa & Bows either verbally or via e-mail regardless of whether a booking has been confirmed or deposit paid it is deemed that the Client has read, understood, fully agreed to and is bound by all our terms and conditions of hire.

1.3  In the event of traffic or any other circumstances beyond our control preventing Cocoa & Bows from being able to fulfil our contracted obligations our liability shall be limited to a refund of any monies paid in relation to the contracted event, or a pro rata extension of hire time in the event of delayed start. If an extension to hire time is not possible due to the event finish time Cocoa & Bows will make a refund to the Client calculated pro rata from the total charge made for the agreed operational service period. No further compensation will be paid irrespective of any loss of earnings.

1.4  Cocoa & Bows agree to provide the hired equipment operational and available for use for a minimum of 85% of the agreed operational service period, to permit change of media or maintenance of the equipment should any be necessary. In the unlikely event that it is not possible, other than for reasons beyond our control, to provide operational equipment for at least 85% of the agreed operational service period, Cocoa & Bows will make a refund to the Client calculated pro rata from the total charge made for the agreed operational service period.

 
Price, Booking Fee and Payments

2.1  All hires are subject to a booking fee of 25% of the total booking to secure the hire equipment and services (Booking fee is non refundable).

2.2  The balance to be paid in full at least 14 days prior to the start of the event unless approved by a member of Cocoa & Bows staff.

2.3  Additional services may be booked at a later date, clause 2.1,2.2 will still apply to added on services

2.4  Advertised prices are subject to change without prior notification.

2.5  Additional hours may be purchased on the day, subject to Cocoa & Bows availability.  Payment must be paid upfront before any additional time to be worked

 

Cancellation

3.1  Any cancelled order is subject to the following cancellation charges;

Any event cancelled will lose booking fee

Any event cancelled up to 60 days of the event date will be liable for the loss of the 25% deposit payment, any additional monies paid will be returned

Any event cancelled within 14 days of the event will be liable for 100% of the hire fee

 

Equipment

4.1  Cocoa & Bows reserve the right to substitute hired equipment with equipment of a similar type and value without notice in the event of previous hire is damaged or loss of booked equipment.

4.2  All photo sizes quoted are approximate

4.3.  All equipment and decoration hire remains the property of the Cocoa & Bows at all times.

4.4  Cocoa & Bows reserve the right to amend or alter any product specifications without prior notice.

 

Mechanical Problems

5.1  On the rare occasion the hired equipment may have technical problems every effort will be made to rectify the problem. If the problem is rectified within the hire time a pro rata extension of hire time will be applied. See clause 1.4

Magic Mirror

5.2.1  If a failure of the printer occurs, Cocoa & Bows staff will encourage guests to continue using the booth and to write in any albums provided by us. The pictures will then be printed after the event and together with any albums posted directly to the Client.

5.2.2  No Refund shall be given unless the Photo booth is unable to take 

pictures due to camera failure or hard drive failure.

Chocolate fountain, Candy floss, Pop corn

5.3.1  On the rare occasion there is failure of the equipment occurs, Cocoa & Bows staff will encourage guests to continue using any pre made foods until the equipment is rectified. See Clause 1.4

5.3.2  No Refund shall be given unless the equipment is deemed to be unsafe or cesses working on the day.  See clause 1.4

 

Venue, Location, and Conduct

6.1   The equipment or decoration hire will be set up as agreed on arrival in one location only large items cannot be moved once erected.

6.2   Cocoa & Bows reserve the right to refuse delivery if the venue is deemed to be unsuitable to set up the equipment (for example the floor is not level or is unstable) or if the client has failed to notify Cocoa & Bows of any steps or excessive loading distances from our vehicle to the set up area. In such a case no refund will be given and the full hire fee will be due.

6.3  The client is responsible for ensuring that suitable security and crowd control measures are in place prior to start of the hire period.

6.4  Cocoa & Bows reserve the right to cease operation and remove the photo booth from site if at any time a member of Cocoa & Bows staff feel that guests or clients conduct is endangering the safety of the guests, clients, themselves or the safety of the hired equipment. In such cases no refund will be given and full contracted fees will be due to Cocoa & Bows.

6.4  Any loss of hire decoration will be the responsibility of the client, who will be billed for any loss or damage

 

Liability

7.1  The client agrees to indemnify Cocoa & Bows for any damage or theft of any Cocoa & Bows equipment whilst on hire.

7.2  Cocoa & Bows accept no liability for any damage or loss of personal property and or any injury arising from the use of the photo booth, props or any other hired equipment.

supported by the princes trust